Tag Archives: 13042

Windows Update Services - Multiple Errors in Event Viewer - Event ID 12052,12042, 12022, 12032, 12012, 12002,13042

11 Replies

Symptom: When browsing through the event viewer logs on your Windows Update Services server, you notice the following Event IDs with a Level of Error in the following order: 12052, 12042, 12022, 12032, 12012, 12002, 13042.

Event Viewer - WSUS Errors

Log Name: Application
Source: Windows Server Update Services
Event ID: 12052
Task Category: 9
Level: Error
Description: The DSS Authentication Web Service is not working.

Log Name: Application
Source: Windows Server Update Services
Date: 10/3/2013 4:53:26 AM
Event ID: 12042
Task Category: 9
Level: Error
Description: The SimpleAuth Web Service is not working.

Log Name: Application
Source: Windows Server Update Services
Date: 10/3/2013 4:53:26 AM
Event ID: 12022
Task Category: 9
Level: Error
Description: The Client Web Service is not working.

Log Name: Application
Source: Windows Server Update Services
Date: 10/3/2013 4:53:26 AM
Event ID: 12032
Task Category: 9
Level: Error
Description: The Server Synchronization Web Service is not working.

Log Name: Application
Source: Windows Server Update Services
Date: 10/3/2013 4:53:26 AM
Event ID: 12012
Task Category: 9
Level: Error
Description: The API Remoting Web Service is not working.

Log Name: Application
Source: Windows Server Update Services
Date: 10/3/2013 4:53:26 AM
Event ID: 12002
Task Category: 9
Level: Error
Description: The Reporting Web Service is not working.

Log Name: Application
Source: Windows Server Update Services
Date: 10/3/2013 4:53:26 AM
Event ID: 13042
Task Category: 6
Level: Error
Description: Self-update is not working.

Additionally, you can recreate these events by running the following command: wsusutil.exe checkhealth

Solution: Reconfigure the WSUS server via the wsusutil.exe command.

  1. Login to the WSUS server
  2. Open up a command prompt with Administrative rights
    cmd as Administrator
  3. Navigate to the Update Services\Tools directory.
    1. By default you can find it on your C drive by executing the following command
      1. cd "c:\Program Files\Update Services\Tools"
        cmd Update Services - Tools
  4. Execute one of the following commands
    1. If updates are configured for port 80 execute this command
      1. wsusutil.exe usecustomwebsite false
    2. If updates are configured for port 8530 execute this command
      1. wsusutil.exe usecustomwebsite true
    3. wsusutil usecustomwebsite
  5. Execute the following command to verify the WSUS service is running correctly
    1. wsusutil.exe checkhealth
      wsusutil checkhealth
  6. You should see Event ID 10000 in event viewer confirming all is wellWSUS is working correctly