Tag Archives: Cisco VPN

Cisco AnyConnect – Windows 8 – The VPN client driver encountered an error. Please restart your computer or device, then try again error

Symptom: You receive the following error when trying to establish a connection with the Cisco AnyConnect client on Windows 8 x64.

Cisco AnyConnect VPN Client - The VPN client driver encountered an error.  Please restart your computer or device then try again error

Solution:

Option 1: PowerShell Method

  1. Go to the Windows 8 Start screen, search for PowerShell, Run as an Administrator
    Windows 8 - Search - powershell - run as administrator
  2. Execute the following powershell command
    1. Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\vpnva -Name DisplayName -Value ‘Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64‘
      PowerShell-Set-vpnva-DisplayName-Cisco-AnyConnect-VPN
  3. Exit and reopen the Cisco AnyConnect Program

Option 2: Registry Editor GUI Method

  1. Go to the Windows 8 Start screen, search for regedit, right click Run as administrator
    Windows 8 - Search - regedit - Run as administrator
  2. Navigate to the following registry key
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vpnva
    HKEY_LOCAL_MACHINE-System-CurrentControlSet-Services-vpnva
  3. Double cick on the DisplayName value and replace the value with Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
    HKEY_LOCAL_MACHINE-System-CurrentControlSet-Services-vpnva - DisplayName - Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
    HKEY_LOCAL_MACHINE-System-CurrentControlSet-Services-vpnva - DisplayName - Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 - regedit
  4. Exit and reopen the Cisco AnyConnect VPN client

Cisco VPN Client on Windows 8 – Secure VPN Connection terminated locally by the Client. Reason 442: Failed to enable Virtual Adapter

Symptom: When trying to use the Cisco VPN client under Windows 8 (and 8.1), you receive the following error.

Secure VPN Connection terminated locally by the Client.
Reason 442: Failed to enable Virtual Adapter.

VPN Client - Reason 442 Failed to enable Virtual Adapter

 

Solution: This is caused by an incompatible Windows 8 registry key.  You can fix this issue by running the powershell command below as an administrator or manually opening up the registry editor and changing the following value.

For 64 bit versions of Windows, use the registry value of Cisco Systems VPN Adapter for 64-bit Windows
For 32 bit versions of Windows, use the registry value of Cisco Systems VPN Adapter

Option 1: Execute the following powershell command:

Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\CVirtA -Name DisplayName -Value ‘Cisco Systems VPN Adapter for 64-bit Windows
PowerShell - Set CVirtA DisplayName - Cisco VPN

Option 2: Navigate to the following key using the registry editor:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CVirtA

Set the DisplayName value to Cisco Systems VPN Adapter for 64-bit Windows
RegEdit - CVirtA - Cisco VPN - DisplayName