Tag Archives: driver

Cisco AnyConnect – Windows 8 – The VPN client driver encountered an error. Please restart your computer or device, then try again error

Symptom: You receive the following error when trying to establish a connection with the Cisco AnyConnect client on Windows 8 x64.

Cisco AnyConnect VPN Client - The VPN client driver encountered an error.  Please restart your computer or device then try again error

Solution:

Option 1: PowerShell Method

  1. Go to the Windows 8 Start screen, search for PowerShell, Run as an Administrator
    Windows 8 - Search - powershell - run as administrator
  2. Execute the following powershell command
    1. Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\vpnva -Name DisplayName -Value ‘Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64‘
      PowerShell-Set-vpnva-DisplayName-Cisco-AnyConnect-VPN
  3. Exit and reopen the Cisco AnyConnect Program

Option 2: Registry Editor GUI Method

  1. Go to the Windows 8 Start screen, search for regedit, right click Run as administrator
    Windows 8 - Search - regedit - Run as administrator
  2. Navigate to the following registry key
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vpnva
    HKEY_LOCAL_MACHINE-System-CurrentControlSet-Services-vpnva
  3. Double cick on the DisplayName value and replace the value with Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
    HKEY_LOCAL_MACHINE-System-CurrentControlSet-Services-vpnva - DisplayName - Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
    HKEY_LOCAL_MACHINE-System-CurrentControlSet-Services-vpnva - DisplayName - Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 - regedit
  4. Exit and reopen the Cisco AnyConnect VPN client

How to remove print drivers in Windows 7

Inside of Windows 7, you will need to use the printui.exe utility. Before proceeding, I would recommend removing your printer from the Devices and Printers area to prevent issues from removing the driver itself.

  1. Open up a command prompt with Administrator privileges
  2. Execute: printui /s /t2
  3. Select the Drivers tab inside the Print Server Properties dialog box
  4. Select the print driver you would like to remove and click Remove…
  5. Check Remove driver and driver package.
  6. Click OK

You can now reinstall the printer successfully by using group policy (if you have you have a print server) or manually with the installation wizards.