Veeam Backup and Replication 6.5 for VMware- CHMOD mask [0] error

Symptom:
When running a backup, you receive the following message:

5/20/2013 1:43:48 PM :: Error: Client error: File does not exist. File: [E:\Backups\VMs\VM2013-05-20T010122.vib].
Failed to restore file from local backup. VFS link: [summary.xml]. Target file: [MemFs://Tar2Text]. CHMOD mask: [0].

Solution:
From what I gather, this error is generated when you do not have a full backup completed.  For example, lets say you have an external hard drive you backup to and your next scheduled backup is an incremental.  Now when your incremental backup runs, since a full backup does not exist, the incremental backup cannot be made and you result with the above error.

To allow your backup to complete successfully, you will need to manually create full backups for each of the “problem VMs”, so the incremental can backup properly.  To do so, you can right click on your Veeam Backup Job and select “Active Full”.  This will create a full backup and then let your scheduled incremental jobs run as intended.

6 thoughts on “Veeam Backup and Replication 6.5 for VMware- CHMOD mask [0] error

  1. kav

    But I already had run a active full backup successfully yet I got this error in 6.5 on the following synthetic full backups scheduled? I had also enabled the tick box for “transform full backup chains into roll backs

    Reply
    1. Jack Post author

      Hi Kav,

      If you rename your existing backup folders and manually run a full backup in veeam (to recreate the folders), do the scheduled backups run as intended?

      Jack

      Reply

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